Online settlement of disputes
The European Union provides an online dispute resolution platform for the settlement of disputes between commercial sellers and a non-commercial user (consumer) residing in the European Union in connection with paid purchase and service contracts. Participation in the online mediation program is voluntary. Even if Lesson Nine is not participating in this program, our customer service will continue to help the users in the event of any problems: firstname.lastname@example.org . The online platform for the dispute settlement can be found here.